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Privacy Policy

At Carriage Trade Cleaning Centre, we are committed to maintaining the confidentiality, accuracy and security of all personal information entrusted to us as an organization. We respect the privacy of our customers and have adopted strict guidelines to ensure all personal information we collect is accurate, confidential, secure and never used for any purpose other than that for which it was collected. 

The personal information collected by Carriage Trade Cleaning Centre from our customers is utilized to process and track merchandise trends, service trends, sales, and to provide marketing material to our customers or to administer our Loss Prevention Program. We do not sell your information. 

Carriage Trade Cleaning Centre uses closed circuit television cameras in all our stores for the purposes of the detection and prevention of crime. 

Should you have any concerns, inquiries or requests related to our privacy policy, please forward it in writing to the following address: 

Privacy Officers
Carriage Trade Cleaning Centre
932 Simcoe Street North
Oshawa, ON
L1G 4W2

Our Promise

WE promise to provide excellent service and unsurpassed quality while

 maintaining a favourable effect on our environment.
WE are the world's most SOLVENT FREE fabricare specialist. WE DO NOT generate any hazardous waste at our facility.

Suede & Leather

These items we do not clean on our premises.Because Suede and Leather items are derived from natural animal skins they require a re-oiling process after cleaning. Some noticeable changes to the colours or shading and also the texture is very likely. While every care is taken to provide your garment in as close to new condition as possible, there are often times when our customers expectations will exceed the ability of our Leather and Suede cleaner.We send all of our Suede and Leather items to Trilium TLC The Leather Cleaner. Many retail stores recommend their cleaning process.

A Note About Care Labels

We can not be held responsible for a garment that does not respond favourably to the cleaning process if the care label has been removed. However, we will approach each item with the utmost of care.

While every care is taken at all times, we cannot accept any responsibility for damage that may occur from causes unknown and beyond our control. We are not responsible for buttons, buckles, zippers, ornaments, shrinkage or dyes which are liable to run or dissolve in the cleaning process.

Shrinkage

Some items will shrink! Many manufacturers advise that 3 - 5% shrinkage will occur within the first 3 cleanings.

Shirt Laundry

Dry Cleaning or Hand WashThis process is for items that recommend dry cleaning or hand washing to preserve colour, finish or shape. Often they include silk, rayon, wool and polynosic fibers or shirts with trimming or appliqués. Solvent soluble stains (most oil stains) will be best Dry Cleaned for successful stain removal as well, regardless of the recommended cleaning process.Price starts at $6.95 

Launder Hand Finish

Recommended when the shirt will survive the laundry cycle but is not designed for the high temperature or pressure of the automated commercial shirt press. The shirt requires the delicate touch of our professional hand finishers using low temperature settings or steam only with no pressure. Some wafer or flock weaves also respond beautifully to this finishing procedure.This would include petite and extra large shirts, and shirts with shoulder pads, fancy buttons and overlays which require hand finishing. Fibers such as polyester, lycra, spandex, nylon etc. will not take high heat in the automated shirt finisher.Price starts at $3.95 

Commercial Laundry

This process is uniquely suited to shirts and blouses that are designed to handle the laundry cycle and the high temperature needed to dry and crisply finish your shirt. They are usually made exclusively of 100% cotton or a cotton / polyester blend with no more than 35% polyester.The shirt is automatically finished by a specially designed unit that accepts shirts with neck sizes from 14.5" to 17.5". Shirts that are smaller (incl. children) or larger, have delicate buttons or are form fitted will have to be hand finished. Price starts at $3.95 

I would like to apologize for some inconsistency in the past with some interpretations of classifications. We are trying to be diligent with our pricing for you.

Regards,
Marty Kimmerer
Owner/Operator

 

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Monthly Newsletter

Who's Who in Durham:

If you are among the many Canadians who believes that having your garments cleaned shouldn’t have to come with environmental and family health concerns, you’ll appreciate the solvent-free difference at Carriage Trade Cleaners. 

Carriage Trade Cleaners specializes in “wet cleaning” using water and non-toxic, biodegradable detergents to clean fabrics. This process is extremely gentle on clothing so your clothing will last longer. Many customers notice a fresh natural scent and a soft feel that is pleasant and kind to sensitive skin. They finish each garment for that crisp, tailored appearance you expect.

From natural and synthetic materials, to leather, suede and more,the German-made Miele wet cleaning system at Carriage Trade Cleaners can clean all business, formal and casual garments, comforters, uniforms, draperies with perfect pleats and more. Alterations, repairs and expert tailoring are available-minor repairs are often free. Wedding gowns can be cleaned and preserved with keepsake container or embroidered cotton garment bag.

Carriage Trade Cleaners also offer an in-car Drive-Thru service for pick-ups and drop-offs (with complimentary gourmet coffee), plus 24-hour drop-off via pre-arranged access key. You are notified by e-mailor text message when your order is ready to be picked up. With a history spanning over 4 decades, Carriage Trade Cleaners is a 3 generation family business overseen by the Kimmerer Family along with a well-trained, professional team who ensure your complete satisfaction.

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